The 0/4 Ballot Question the Celtic Ticket Office need to answer

It has been over 16 months since Celtic Park was at capacity, for the match against St Mirren that saw Celtic take a significant step towards a ninth successive title with a big win over the Paisley side. The league was curtailed shortly afterwards and for the next season no supporters at all attended a mens game at Celtic Park.

In that time some supporters decided not to take the refund for the remaining games in the 2019/20 season, preferring to leave the money with the club. Then 60,000 supporters paid for their season tickets merely to watch he games on the Pass to Paradise stream, a service that was not without its technical difficulties.

No set of supporters anywhere showed such remarkable levels of financial support for their club during the global pandemic. They talk about the size of the football clubs south of the border yet this is mostly based on the levels of their television earnings. No English club comes anywhere near matching Celtic in terms of the financial support given to the football club during this Covid crisis. Indeed you can expand that to include all the clubs across the European game in all the so-called top five leagues and beyond those too.

Celtic v Preston North End – Pre Season Friendly – Photo: Andrew Milligan

So when the authorities decided that supporters could begin to return to Paradise there was much anticipation and expectation from among the support – who despite the disappointments of the shambles of a season last year – backed the club once again by renewing their season tickets in huge numbers.

So by the time the Celtic ticket office had to consider how to distribute tickets they were of course well aware of all of this and will also have had a very good idea about just how much going to Paradise was missed by supporters who are all desperate to get back to a game.

They decided to have a ballot system but also determined that friendlies would not be counted for ballots for competitive games.

Ballot one was for 2000 tickets to see the return of Scotty Sinclair and his Preston North End team-mates leave Celtic Park with a 1-0 victory. Those supporters lucky in the ballot certainly had an emotional afternoon getting themselves back into Paradise and the entire support was delighted for them.

Celtic v Preston North End. Photo Andrew Milligan

Ballot two was for the Champions League qualifier against FC Midtjylland and 9000 supporters were allowed into Celtic Park from that one. The 2000 at the game against Preston were included in that ballot.

Ballot three was friendly against West Ham last Saturday, so as it wasn’t a competitive game the 9000 fans at the Midtjylland match were once again included in the draw but the 2000 at the Preston match were excluded. For this game which Celtic last 6-2, there were 18,500 at that game.

So assuming that Celtic have 50,000 season ticket holders at the moment for the friendly matches 20,500 were able to get to one of these matches whereas 29,500 were unsuccessful.

Celtic’s next home game is the first home Scottish Premiership league match of the season against Dundee and the numbers of fans allowed to attend has increased to 24,500. With the ballot apparently now concluded Celtic will have informed the supporters successful in that, the clubs fourth ballot of the season, by now. If you have heard nothing you aren’t going to the game.

Celtic v Midtjylland. Photo: Jeff Holmes

The number if fans in that ballot was 41,000 (excluding the 9000 at the 1-1 draw with Midtjylland) and 24,500 got tickets and 16,500 were unsuccessful, so you had more chance of getting a ticket than not getting one for the Dundee game.

Last week I read a thread on twitter suggesting that supporters should join the Celtic fan media because that would guarantee them tickets for every game. Nothing could be further from the truth, in my case. So far my record from the Celtic ticket office ballots (which remains consistent with their usual record for big games at Hampden) is to leave me with a ballot record this season of 0/4 – and I am not alone.

Had Celtic decided that everyone will get a chance to attend a game as soon as possible and left it to Lady Luck to determine which game you ended up being allowed to attend, then by now, all of the supporters who have shown the club such incredible support over the past 16 months would have been back at Paradise by the time Celtic kick-off against Dundee next Sunday.

Celtic v Midtjylland. Photo: Jeff Holmes

Instead there are supporters who haven’t even had an email from the club, pay your money and you only know you’re not getting to go to games by the lack of contact from Celtic. That though gives you plenty of time to consider just how incredibly lucky some supporters have been in these ballots, judging by a few quick scans on social media.

I thought I’d ask the ticket office when the supporters with a 0/4 record in their ballots are likely to get to a game and this was also sent to John Paul Taylor, the Celtic FC SLO.

Nothing back from Celtic but here are some of the comments from Celtic supporters…

“0/4 for me glad I paid that 545 quid to get shafted,” Stephen Lynch.

“I asked the same question last week. Good luck getting an answer! No indication whatsoever as to how these draws are being done to guarantee a fair distribution of tickets. Another fine mess…” Jim McColl.

“Good question! I’m in that boat! I assume those who were successful aren’t put in the subsequent ballots so by logic we should all be successful in ballot soon,” The Bhoy W.

“Why did they treat the friendlies differently? Surely the fairest way was successful in one ballot, then out the rest til everyone has got a game,” Dazbhoy.

“Have a very angry 22 year old at home asking the same question. God help my household peace if he finds out that one of his mates has been successful twice,” SFM.

Celtic v Preston NE – Photo: Andrew Milligan

“Certain fans are getting to yet another game while normal fans haven’t been to any but that’s how Celtic role, all about certain fans and forget the rest,” Rab.

“0/4 for me and my 2 Bhoys, getting really annoyed now ballots are only for some, same craic with Hampden games never missed one in years then suddenly a ballot and yer getting heehaw,” Micky Burt.

“Looks like I’m a 0/4 as well! Thought those who hadn’t been drawn for first three games had a really good chance for Dundee?” John D

“My son’s friend was at the first European game not even a season ticket holder while both my son and I sit in the 0/4 camp,” Chris Boyle.

“Guess given the shambles of everything else going on we really shouldn’t be surprised…although still raging,” Colin T.

Celtic v Preston NE. Photo: Andrew Milligan

“Another 0/4 here,” Jim.

“Its definitely not a fair ballot the same people on my supporters bus have to 3 games how can that be possible?” Kate Dunbar.

“Think it’s only the competitive games that count though. So in effect they could attend 3.” JMcG.

“0/4 for us and 4 tickets in the same network,” Pedro.

“My mate got one for West Ham and one for Dundee,” TP Millar.

“0/4 for me too. Can someone please explain how the ballot is working so I can understand why I’m so unlucky and why others have had 3/4?” Celtic Ghirl.

“I got a ticket for the West Ham game, just me and not the two guys I travel with to all games, I was in section 410 up in the gods when my seat is 102……shambles” Hugh G.

“Well surely for starters the successful ones should be sitting out the next ballot. 0 for 4 for me also,” Karl Monaghan.

Celtic v Midtjylland. Photo: Jeff Holmes

“This is Celtic organising this to be fair,” Sausagefingers.

“0/4 with me and the 5 guys that go yet we know plenty of folk that have had tickets for 3 of the games. An absolute joke,” Alan Raff.

“Friendlies dont count as ‘Your Turn’. So only ones who have had a competitive game are the 9,000 frm qualifier. Think a few have passed the ballot ticket on to someone else to go as well which maybe answer why a few have been to more than 1 so far,” Kevin Reynolds.

“Made worse by the fact some have been successful in more than 1 ballot already. Someone at the club needs to clarify the process for how this works,” Tony Nicol.

“Take the number of season ticket holders, subtract the attendances at each of the games so far, and you should be able to work out by which game everyone should have been successful once. If the ballots are transparent and above board.” DPC.

Have your say. You can add your comment below or email and we’ll compile supporters comments into a follow-up article later today. Hopefully Celtic will have replied by then.


About Author

The Celtic Star founder and editor, who has edited numerous Celtic books over the past decade or so including several from Lisbon Lions, Willie Wallace, Tommy Gemmell and Jim Craig. Earliest Celtic memories include a win over East Fife at Celtic Park and the 4-1 League Cup loss to Partick Thistle as a 6 year old. Best game? Easy 4-2, 1979 when Ten Men Won the League. Email


  1. Ballots are rigged in favour of the soft seat brigade. Bad enough for standard season ticket holders but students/pensioners can forget it. Tories doing as Tories do.

  2. Paul Kennedy on

    Everybody is saying the same thing here.
    The one thing that is glaringly obvious here is Celtic’s pr department have continued on from last season to treat their customers(as indeed we are financially known as)with absolute disrespect.
    The silence is defeaning!!
    They should be making amends with our support for last season not antagonising us 🤷🏼‍♂️

  3. Put our names down to be entered into the ballot system and from that point no information from the club at all nothing. So much for the new era and better communication with the fans.

  4. Brian Hargadon on

    Was told I had ticket for West Ham so booked transport from Dundee.Saturday morning was still waiting on eticket.By the time they eventually returned my query of where my ticket was,it was too late to travel. Eventually apologised saying ticketmaster failed to deliver some emails.Administration are on a par with our team at the moment total shambles.

  5. Russell Carter on

    Utter shambles. I am aware of season ticket holders that have been to 3 out of the 4 games. Why? I have emailed the Ticket office today to vent my feelings. The system that the ticket office have employed here is not fit for purpose. Whilst others sit in the stadium next Sunday, I will have to watch on TV yet again. 0 tickets out of 4 ballots for me and my bhpy. I agree with the article that had the system been as described we all could have seen one game. I don’t care what game I got to see. I would have been happy with one.
    I now feel frustrated and alienated.

  6. I’m the same as many on here. Not missed a home game in years but still get shafted by CFC. not getting a ticket after 4 ballots . so can CFC answer this if I’m not successful after 4 ballots does that mean CFC owes me money for missing the Dundee game through no fault on my part but CFC fault

  7. I trust this means that those of us in the 0/4 not getting a ticket for the Dundee game can rest assured we will be getting one for the next European night ?

  8. 0/4 have friends who have had 2 , 614 for season ticket no email from club explaining the way ballot is done, we all know the directors treat us with contempt now it seems the staff at parkhead are doing the same , 2 emails to ticket office and not a reply

  9. Michael Hynds on

    0/4 for me and my daughter have a friend in cooperate who was at European game and West ham game . Has been told that he will get tickets for all games this season. He has 2 tickets.

  10. Entered my name into ballot system since then nothing yet my mates two of them have had tickets for all games why is this I have never heard a thing from Celtic WHY

  11. Susan McGowan on

    0/4 for my husband and I too. Have a friend who got a ticket for the Champions League Qualifier and who also now has a ticket for the Dundee game. Ballot is a shambles 😡