Question 2: Why has there been no investment in critical positions despite repeated pleas from the manager, obvious weaknesses in the squad, and calls from supporters?
It was noted that this question had been discussed as part of the discussion on question 1.
Question 3: What accountability measures are in place for repeated failures in transfer dealings?
Accountability to fans in relation to transfer activity was discussed, with Michael Nicholson noting that the executive and footballing teams are accountable to the Celtic plc board. Michael Nicholson restated the importance of maintaining confidentiality regarding transfer dealings, but noted the desire for further communication regarding strategy and would take this forward.
The Celtic Fans Collective sought commitments from the Club regarding disclosure and transparency of internal review processes and future improvements, and sought to clarify if any individuals will be removed from their position following the summer transfer window.
Chris McKay stated that the Club would not communicate on the detail of individuals’ performance. Michael Nicholson reiterated that it was accepted that the Club did not meet some its objectives in the most recent window, and that the Club would carry out an internal review and implement learnings moving forward. Paul Quigley asked whether the Club can take broad lessons and then outline what these are.
Chris McKay stated that the Club will think about how best it can communicate. Frustration was expressed that “we will look at this and come back to you” is the “same old story” and further that it is not just a question of communications, it is a matter of what will change.
Whilst specific details regarding review processes and future improvements could not be shared to the extent requested due to the importance of maintaining the confidentiality of Club operations and not prejudicing its position within the market, Michael Nicholson committed to the continued review of fan communications with a view to providing further information to supporters in an appropriate manner.
Discussion then turned to the accountability measures currently in place within the Celtic plc Board. The Celtic Fan Collective noted the tenure of a number of non-executive directors and the election of the Club’s former Chief Executive as Chairman, noting that many within the group believe that this is not appropriate from a Corporate Governance perspective.
Other supporters echoed these comments, noting the designated maximum tenure in line with the UK Corporate Governance Code. Supporters also highlighted the importance of independence, asking if it was believed all NEDs remained independent notwithstanding their length of service. Chris McKay advised that the Club adopts the QCA Code, which now requires all Board members to stand for election annually at the Celtic plc AGM.
Michael Nicholson added that the matter of independence is also assessed by the Board as part of the annual board governance process. He also noted that whilst he recognised some supporters believe individuals have been in their role for too long, there was value in maintaining stability and experience in a sector as volatile as football.
The view was expressed that the last increase in ST prices when the Club has money in the bank and there is a cost-of-living crisis shows there is not meaningful engagement. Also, the manager had criticised the transfer strategy and the Club Captain had said that we need bodies.
Ticket pricing was discussed within the context of wider fan engagement and consultation, with Supporter Group representatives noting that recent UEFA match prices for concession tickets (£45) were unacceptable. The rationale for this pricing was requested.
Chris McKay confirmed that pricing was in-line with both the Club’s pricing for both UEFA Champions League ‘League Phase’ matches and matches against Rangers FC last season. Chris McKay said this offered value to season ticket holders. Chris McKay also noted that the Club’s four-match package for Season Ticket Holders is the cheapest UEFA Europa League package in the UK.
Martin Gilmore asked that the Club consider a concession price for Europa League tickets outside the package uptake. Chris McKay confirmed that the Club will continue to look at pricing and take supporter feedback into account. Ross Bready said that explanations given by the Club at the meeting mirrored information already provided at a fan forum earlier in the year, and this prompted concerns that fan input wasn’t being taken seriously and would undermine representatives when feeding back to their members.
The Collective described this as another example of the Club’s disconnect from its fan base, stressing that working-class supporters should not bear the financial burden of poor board decisions.
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